A WaterMonster order typically takes 7-14 days to receive it. There are several factors to consider. Your WaterMonster kit will ship via freight. It will be 4ft x 4ft. The height will be dependent on how many tanks you purchase. One tank will be 4ft tall, up to 5 tanks on a single pallet will be 8ft tall. It is ALWAYS best to use a business shipping address with a loading dock or forklifts. Otherwise, we will schedule a truck with a liftgate. Residential shipments must schedule appointments with the carrier. It is also more expensive.
We palletize your order, then coordinate an LTL carrier to pick it up. From your order date to the truck pick-up date at our factory is typically 3-4 days. Our warehouse is located just north of Dallas TX. Depending on where you are located, it will be an additional 3-7 days for actual delivery. So 7-14 days is a good rule of thumb. Obviously, there are real world situations with the trucking companies that are out of our control, but we can track and contact them if there are delays. If you purchased some accessories, it is likely they will ship inside your WaterMonster tank. Banner wraps ship separately.
We typically don’t offer express overnight delivery, however, contact your sales rep to inquire.
